electric vehicle conversion

VIRTUATel is an innovative, market leading, UK based Customer Satisfaction Survey service for world wide call centres. With our unique range and extensive experience of customer surveys, your customers can provide feedback, on whatever channel is most convenient. We offer;

* Fully automated telephone surveys
* Powerful web surveys
* Effective email surveys
* SMS surveys for your mobile customers

We deliver the key component in, Customer Experience Management, Customer Relationship Management and Customer Retention; The Voice of The Customer. Captured in real time and directly from the callers and web visitors, we supply customer feedback, customer opinions, customer loyalty measurement and even agent evaluation and call centre quality measurement.